Every customer, their plan and what they owe, on one page

Ask a tiffin owner how many meals Priya has left. They scroll back through WhatsApp, check a notebook, then check the e-transfer emails. That is three places for one answer, and it happens twenty times a day.

A CRM puts each customer on one page. In Tiffinware that page is joined to the kitchen, so it is never out of date: when Priya skips Thursday in her portal, her record, tonight's cook count and Thursday's route all change together.

The customer list

Each row answers what you actually ask about a customer: which plan, how many meals are left and when the last one lands, the next box, whether they are paused or away this week, their delivery area, their allergies and what they owe.

Filter chips narrow it: a plan, a status, an area, a delivery day, customers who manage their own plan in the portal or ones you keep for them. Each chip shows how many customers it would show before you tap it. The filters stay in the link, so you can send a manager "everyone in Brampton running low" and they see the same list.

One page per customer

The record opens with where, when and the door: address, buzzer code and drop instructions. Below it, every running plan is its own card with its next boxes and its latest payments. Beside it: contact details, food preferences, notes and the ratings they gave their boxes.

• Food: allergies, spice level, no roti, standing notes like "no onion". Saved once, printed on every label and packing list.
• Plans: pause, skip a day, change plan with credit, renew, or add a one-day change like another address or pickup.
• Money: what they paid, by card, Interac e-transfer or cash, their credit balance and anything still owing.
• History: every box, every change and who made it, so a dispute is a look-up, not an argument.

The page stays live. If a driver delivers the box or the customer changes something while you are looking, it updates on its own.

New customers and approvals

When someone signs up on your ordering page, they can wait for your approval. You check their address is in your delivery area and you have room, then approve them in one tap. Requests for extra boxes can wait for you the same way.

Alerts when something changes

The bell at the top of Tiffinware tells you and your managers what customers did: a pause, a skip, a new address, a payment, a good rating. Things that need you, like a sign-up waiting for approval, are marked so they don't get lost.

Your team

Give your manager the whole picture and your packing staff only what they need. Each person signs in as themselves, and the activity log records who changed what.

Open the demo to look through a sample kitchen's customers, or start a free trial.