Software for a home food business that has outgrown WhatsApp

Most home food businesses start on WhatsApp and Instagram, and it works until about thirty customers. Then the counting, the e-transfers and the 11pm messages take over. Tiffinware gives a home kitchen the system a bigger kitchen would use.

The thirty-customer wall

A home food business usually starts with friends, then friends of friends, all on WhatsApp. At ten customers you remember everything. At thirty you are scrolling back through chats to check who skipped Thursday, matching e-transfers from emails you don't recognise, and writing names on lids at 10am.

That's not a sign you're doing it wrong. It's a sign the business has grown past what memory and chat can hold. The answer isn't to stop growing. It's to move the counting out of your head.

What changes when you switch

  • Customers order on your page, not in your DMs. Put the link in your Instagram and Facebook bio. They see the menu and plans, sign up and pay, even while you sleep.
  • Skips and pauses happen without you. Customers do them before your cut-off and the count updates.
  • The cook count is ready in the morning. How much of each dish, and every allergy and note.
  • Labels print themselves. No more writing names on lids.
  • E-transfers match themselves. You see who still owes you on one screen.

Get the rules right first

Selling food from a home kitchen is allowed in Canada, but each province (and often each city) sets its own rules: what foods count as low-risk, whether you need an inspection or a licence, and what goes on the label. Start with home food business rules in Canada, then your province: Ontario, Alberta, BC or Manitoba.

Start free

Not ready for software yet? Use the free tiffin customer register spreadsheet and the price calculator. When the spreadsheet starts to hurt, send it to us and we move your customers into Tiffinware for you.

The parts of Tiffinware you'd use

Questions

Is there an app for a home food business?

Yes. Tiffinware runs a home food business from your phone or computer: an ordering page for customers, meal plans, the daily cook count, labels, delivery or pickup, and payments. Customers don't need to download anything.

Can I run a food business from home in Canada?

Yes, in every province, but the rules differ on what you can sell and whether your kitchen needs an inspection. Our guide to home food business rules in Canada links each province's requirements.

Is $99 a month worth it for a small home kitchen?

Work it out in hours. If counting orders, matching e-transfers and answering 'what's on tomorrow?' takes you an hour a day, that's 30 hours a month. The free trial lets you see whether it saves that for you.

Can I keep using WhatsApp with my customers?

Yes. Keep chatting on WhatsApp. Move the orders, skips and payments to your ordering page, so the counting happens on its own.

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