Swaad Kitchen

SURREY · BC

MON · JUL 20

🧡 Customer growth & retention

Signups follow your date range; retention uses the last 30 days.

Sun, Jun 21Mon, Jul 20

CUSTOM

NEW SIGNUPS

11

in this range

ACTIVE

126

11 paused

RETENTION · 30D

99%

CHURN

20%

31 lost all-time

AVG TENURE

14 mo

active customers

PORTAL SIGNUPS

59%

self-serve, no admin

TOTAL EVER

168

all statuses

New signups over time

11 signups · peak 2 on Sun, Jul 5

NEW CUSTOMERS PER DAY · hover a bar

Status mix

  • Active
    126
  • Paused
    11
  • Churned
    31

How they found you

  • Signed up on portal
    99
  • Invited
    37
  • Added by you
    32

Active by area

  • Fleetwood
    35
  • Whalley
    26
  • Newton
    25
  • Cloverdale
    21
  • Guildford
    19

Retention here is a cohort read, not a status count: of every customer who received a delivery 31–60 days ago, the share who received one again in the last 30. It catches people drifting away long before their subscription says “churned”.

Sample kitchen · 2026·07·20. Every figure is computed from the demo dataset over the range you picked above — the same arithmetic your own reports run.